It still hasn't come.

I've waited 3 flipping months for my intake. I knew from reading on forums that SRT has terrible customer service and support, and I figured that out when I ordered it. But still, seriously, 3, almost 4 right now, months?! I've only heard one story of SRT ripping anyone off, and I think that guy just got impatient. Everyone else had to wait a while to get their things from SRT, and the longest I've seen someone have to wait for an order was 4 months. I'm starting to lose faith in SRT and it's owner, Moe. What should I do, guys? Moe doesn't usually answer the phone at SRT (and he's the only one that ever answers the phone at all).