My wife and I bought a brand new Condo/townhouse last year and the garage door has never been right. It will randomly catch and go back up, and sometimes we’re hitting the button 10 times to get the door down. We’ve had the installing company out 5 times now to try to fix it. Because it’s an intermittent problem, all we ever get are band aids. Add to this that the company does a terrible job scheduling and that they’ve lost our appointment a couple times. Ultimately being in a sales/service position I try to be patient but I’ve just had enough. I bought new construction so that we didn’t have these kinds of issues. Any advice on how I can force this company’s hand and get them to fix the door right?