So I signed up for EZ-Pass on August 19th. I ordered four transponders. Two weeks later, one arrived in the mail. Today I call to ask about the status of the tags. I’m still on hold, as it disconnects me every 20 minutes.

So I look up posted transactions. One of the tags that I don’t have was used to go through tolls to Delaware twice last weekend.

Firstly, who the fuck steals something for 8 goddamn dollars? Secondly, I go to report the tags I’ve never received as stolen. Guess what? They charge $9 for each tag you report as stolen. What the fuck?

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I’m ready to strangle someone. I don’t want to report them as stolen before I can actually speak to someone and sort out this business with the tolls and the fees for lost tags.

ETA: I finally got through to a very helpful representative who said they'd ship out three replacements and reverse the charges on the stolen tags. Still, ughhhhh.

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