I have been interested in Vroom and its concept ever since it first came out. I have bought 3 cars in the past sight unseen, but all from private sellers. Vroom seems like a safer way to go, albeit at a understandably higher price. I’ve talked to them about a few cars in the past, but for the price I’d rather fly in and see a car, get it for a lower price, and enjoy the drive home. I’ve been keeping an eye on the yellow Evora S they have listed and am hoping that it will sit on the lot long enough for them to drop the price about 4k.
Today I read Torque Affair’s article about the CLS55 AMG and there were quite a few comments about it that made me curious about their “sounds too good to be true” return policy. Basically, you pay for the car, they ship it to you, and you have 7 days and 250 miles to decide whether you want to keep it. If you don’t like it they’ll pick it up and give you 100% of your money back.
What’s to stop me from “buying” a used exotic, having my way with her for a week, kicking her to the curb, and then getting my money back without having to beg? Isn’t this terrible for business?
I chatted with Madalyn R. from Vroom and her manager gave approval for me to share our conversation. If I was an actual auto journalist I would be interested in doing a full interview with Vroom, but this briefly sheds a little more light on their operations.
I was impressed by her answers and surprised about the registration showing as an extra owner on the Carfax. Also curious about how they found Torque Affair’s post. Still not sure if Vroom is economically sustainable, but from everything I’ve seen and read, Vroom seems like a pretty decent company. I was honest when I said I was interested in some of their cars and I wish them well. Vroom, if you happen to read this, I know you don’t haggle, but if you want to make an exception for the Evora let me know!