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Any GM experts?

We just had the passenger mirror on our 2007 Yukon replaced and the memory settings don’t seem to be working with the new mirror. Once you set the new position if you hit the memory recall everything else will move to its correct spot except that mirror which will slowly move out and up until it’s in the outermost position. No idea what’s going on and can’t find anything helpful online. Is it a defective mirror?

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