It’s one thing if you want to put stupid dog and cat puns in my annual bill or other normal correspondence, but when you send me a letter announcing that you’ve switched insurance underwriters (sorry, “joined paws”) and fill it with dog puns (“delighted from nose to tail with this new partnership”) while informing me that my annual premium is rising 30% to $1,300 a year, you no longer offer 100% reimbursement, and that my deductible is increasing by nearly 200% to $350 per visit, those puns make me want to track you down and kick the shit out of you. To put it in puns that you will understand, woof woof I want to punch your face in meow.