At the tail end of a 600 mile trip home from our house, they got to the bottom of their driveway and the vehicle wouldn't engage first. Full throttle he was crawling at 1mph while the trans slip slipped away.

2013 Fusion, 5k miles on the odo.

Towed it to the shop. Shop tells them it was low on fluid. Topped it off and sent them packing. The first time pulling away from the dealer it gets to third gear, same thing happens. Shop takes it back in, now two days later no word on what's happening.

I heard a ton of crap about the joint gm ford trans in the previous Bu and Fu, but the record on the new fusion seemed clean. Any idea what is going on?