“I feel that life is measured in achievement, not in years alone.”
“I feel that life is measured in achievement, not in years alone.”

To no one’s surprise, they’re “declining assistance” on my seat problem.

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Illustration for article titled Final verdict from Mazda on my seat problem.

It’s normal wear and tear for a 2-year-old car to have a peeling seat? They’re on the verge of losing a valuable customer. They don’t have that many sales in the first place and they have very few loyal customers like me. I’ve had 3 Mazdas in a row for God’s sake.

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Most people ignore Mazda as they go directly to the Honda or Toyota store out of habit. If they don’t want to lose a repeat customer, they’ll make this right.

I told the service advisor that I’m contacting Mazda North America directly. We’ll see what happens.

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