My last experience with Car2Go was fine.
Today’s experience was not.
Picked up the car - after driving a couple of blocks, I get a warning message on the dashboard of an imminent tire failure.
So I pulled over and tried to end my rental. And this is where the “fun” started.
So their policy does state: “Trip Packages are non-refundable and leftover time cannot be applied to future rentals.”
This covers all situations apparently, even if the car is defective, as per the Car2Go customer service.
I’m going to raise further hell about this, of course. But instead of spending father’s day with my family, I’m going to be on the phone screaming at people. So that’s great.