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Breaking news: most people hate car dealerships!

My friends over at Cap Gemini Consulting just published their annual survey of car buyer's habits and expectations for social media, the Cars Online survey.

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http://www.capgemini.com/cars-online-20…

The study encompasses mature and emerging markets and shows just how much more open minded emerging-market customers are when it comes to the car-buying experience or to their relationship with car brands.

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Check it out, it's definitely worth a read.

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