No response from my message to Carmax’s corporate. So going to talk to a service manager when I get some time.
(dates in MM/YY)
$700 on 3/16, blend door replaced.
$420 on 6/17, $220 not covered. Caliper and pads replaced, rotors not covered.
$0 on 11/18, $182 not covered. Oil change+diagnostic. To fix a P0301 light and a horrible misfire.
$0 on 11/18, “diagnostic waived” because Carmax just sent me to a dodge dealer after not fixing it in the previous repair.
$2011 on 12/18, $53 deductible. Two sets of lifters and a bent pushrod replaced by a Dodge dealer. This is the repair that Carmax refused to do. Carmax claimed this should be a $0 deductible.
Total so far:
$3131 covered, $455 not covered.