What a bummer.
The “incident” they are talking about lasted less than 5 minutes. We stood in a really long line to check in, and an empty line started taking people out of turn, letting those who just walked up cut in front of those who were waiting. I complained (no cussing or yelling) that this was wrong, and told them I was irritated. Apparently, that is enough to get you banned. No opportunity to explain or apologize, no warning, just out. I think that is ridiculous, and I would not attend this event again out of principle. I have never had a problem at any other event, and this is provincial and unreasonable.