I'm Exhausted: A Rant About HP Support

The disk drive croaked in my friend’s HP Pavillion laptop. I ordered the recovery media from HP, $53 with shipping. The media does not actually recover the laptop because device driver(s) missing. I think. Five calls, a dozen or more different people, six transfers between departments and people who talk right over you and don’t listen and maybe, finally, I’ve got it sorted.


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