People call my office all day long looking for help with consumer problems. That’s what I get for having a website which offers to help consumers with their problems. One thing I have noticed is that the same problems pop up over and over again. So, I did this week’s podcast on the 5 Most Common Consumer Complaints I hear.

And I know that there are some who can’t listen to a whole podcast (or watch the accompanying video) and will wonder, “Pray tell, What are the most common complaints you hear?!”

I could refuse to tell you here but I am a nice guy after all. They concern: Used cars, New Cars, Other big ticket items, that Non-existent right to return something within 3 days and Auto Repairs. So, in the podcast I explain what those problems are and what the short answer is to the problem.

And I will tell you this (in case you haven’t figured it out yet): It is not my primary goal that you call me after these things have happened to you. I am hoping that you will hear my lecture podcast and avoid getting ripped off in the first place. It is always easier to save your money than it is to sue someone to try and get it back.

With that in mind, here is the podcast:…

And, here is the video:

And, this is pretty cool. This past week the podcast crossed the 50,000 listens threshold. That is as if every living soul in Battle Creek, Michigan, tuned in for a listen. Imagine the power I wield!


(The top pic is a Turbine Car I photographed. No one complains about those.)

Follow me on Twitter: @stevelehto

Hear my podcast on iTunes: Lehto’s Law

Steve Lehto has been practicing law for 23 years, almost exclusively in consumer protection and Michigan lemon law. He wrote The Lemon Law Bible and Chrysler’s Turbine Car: The Rise and Fall of Detroit’s Coolest Creation.


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