I always take customers as they come in. Even when a customer inevitably drives into the bay, I make them park their car and get in line. My boss on the other hand, nope!
Take this morning for instance. There were THREE people waiting for a smog when someone in a Corvette drove up, and my boss started to do his. I tried to direct him to the people WAITING, but he just shrugged his shoulders.
I’m really tempted to give you guys my shop’s Yelp page and have you guys spam it. It really pisses me off to see customer’s treated with such disrespect. I wouldn’t want to be treated like that, nor would I want anyone else treated like that. I think people have a right to know what kind of shop they’re going to. And they’re paying a premium to go here.