As a person too young to buy a minivan might say, this is totes obvs.
I’m currently wrestling with an XM radio reception issue on our 2015, which the dealer wants $640 to fix. It’s a $30 part online and 20 minutes of work. I’ve owned VW’s for a long time and even their dealers would never have tried that.
We also have touchscreen freezing issues and random volume-to-the-max gremlins. Notice a pattern? Like with many modern cars, it’s all infotainment-related. We’ve also had issues with the power sliders, which are also mentioned in the survey.