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Really, Firestone?

Illustration for article titled Really, Firestone?

This is how you give a car back to a paying customer? Grease all over my floor mat, sides of the footwell, sill, and door carpeting. Did they not have those paper floor protectors? Oh, and thanks for stalling it once, maybe twice.

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Needless to say I went right back in and told them to clean it. The guy was apologetic and whatever they used on it did a pretty good job... initially... and then it dried and returned to normal color. You could still see some dirt so I had to give it another cleaning.

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