Long story short? My bathroom was remodeled (complete tear out) about 2 years ago. Almost immediately I started having problems again. First it was cracking in the walls/grout and now the floor is sinking in. It took months for me to get the company to agree there MAY, IN FACT, BE A PROBLEM!

I have the company come out and analyze the situation, they admit that they "screwed up" and didn't do the job right in the first place (I'm shocked) and that they will "take care of it." I get up this morning and the guys are there from this reconstruction company. Their question to me, the homeowner? "So, what's going on here?"

SHOULDN'T THEY KNOW WHAT THEY ARE THERE TO DO?

I'm so done with this week and it's only Tuesday.

/rant