And it kind of sucks. I've had my car for over a year now and the only thing that made me decide to get it was an offer I got in the mail. Honestly it sucks. Not the service itself but the fact that they are still around. Modern smartphone technology has made most of the features useless. If I want directions to my favorite restaurant in L.A. I can get it on my phone within seconds. With OnStar I have to press the blue button, wait for it to connect,wait for the computer to tell me my call is connecting, talk to an actual representative and ask for directions, wait for it to be sent to my car and then and I can get directions. Takes about 5-7 minutes. The only thing good about OnStar is the emergency services. Other than that get rid of them GM.