This is for attention, did it work?

I have a question, when the dealership takes care of registration and insurance transfer (for a fee of course), what are they required to send? Window sticker and pictures?

I’m actually asking for a friend, he got a lease but apparently they didn’t do either, and long story insurance removed the comprehensive coverage for the failure to provide either pictures, bill of sale/contract, or window sticker. Now the kicker is that this was only realized after he was involved in a hit and run (someone hit his car and ran). Leaving him stuck with the repair bill on a leased vehicle. I always thought that in the event of any insurance change the dealership or bank would be notified.

Anyways clearly someone dropped the ball.

Please advise. (aka WTF)