AND ONCE I’M DONE BEING ON HOLD I’M GOING TO talk to the person on the other end like a reasonable person and explain my issue, which resulted in him very quickly sorting out the issue and saying there was a cheque with the owed money on the way. I thanked him for his time and for resolving my issue, and he wished me well.

Wait a second, that’s not how this is supposed to go, I thought animosity gets you what you want?

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