A 15 year old girl in hospice care in Austin, Texas had tickets to see Florence And The Machine, but the staff and her mother decided it was too dangerous for her to go to the concert. She was very sad that she couldn’t go, so the staff reached out to Florence, and told her about the girl. Florence came to visit the girl, and brought Rob to play guitar. I really can’t picture many other stars with multiple platinum albums who would have done the same.