2005 Honda Odyssey with a crack in the windshield from corner to corner which I can feel INSIDE! Super noisy power steering pump when I pulled it in (more on that). Past due on the oil change. Power steering pump is noisy even at idle, which may be because there’s no fluid in the reservoir. Also the high-pressure PS hose is leaking and has drenched the engine.

Oh and one tire was at 15psi and the others at 40, even though cold tire pressure should be at 35.

Oh and she came into the wrong shop. I saw she has a thing from AAA that sent her to the shop next door but didn’t bother to pay attention and just came to the place that said “Smog Check” and overlooked FOUR other signs that said REDACTED Independent.