So after this ugly thing happened I did a little legal digging (thanks to all that helped!) and found that in Utah the Bailee in the bailment agreement is presumed negligent unless he can prove he is not. Armed with this I just sent off a lovely letter letting them know I will be happy with a completely repainted hood, $500 ($630 is the damage assessment for a patch, double it for a complete hood repaint) or to sue for damages + my time + my lawyers time.

It will be interesting to see what happens now. This isn’t an idle threat either, I’m excited to hire a lawyer to handle an open and shut case like this.