I have a notebook computer about to be delivered to my house, and I live in an area known for package thefts. But I can’t change the destination until after a delivery attempt has been made - maybe. So, rather than the tell them just to deliver to a local store, like I do with FedEx, I either have to:
1) risk having the package dropped at my door and potentially stolen before I can reroute
2) wait for the undeliverable notice before I can tell them what to do regarding getting it delivered, including rerouting to an alternate drop location. Maybe.
Fuck you, UPS. I’m trying to help you get the package to a safe location without risk of theft, and get it to me in a reasonable amount of time at the same time. Risk it getting stolen or wait? Those are my only two options? No.