To be fair, it’s not the wrong thing - in fact it isn’t anything. Amazon has sent me an empty bubble mailer and claimed my package was delivered. I don’t expect any sort of issue/hassle when I call tomorrow (their support is usually very good, and it’s an inexpensive item) but it is funny.
Update: On the phone now... I forgot how cool their hold music is, except it cuts back to loop right as it is getting good.
Update2: They are refunding me so I just ordered another one. Went smoothly as usual. I wish I knew what their hold music was called but everything I look up online refers to some classical piece, whereas what I hear is some modern-ish electronic groove.